Managing for Quality in the Hospitality Industry

This book teaches important concepts in the hospitality industry and illustrates them through case studies. It includes several templates (all unused) in the back of the book to be used for an activity outlined in one of the chapters. This book is a great supplement for hospitality students, individuals undertaking a career in hospitality management, and those who want to know more about the industry. Perfect for everyday use. High quality materials and excellent craftsmanship ensure long-lasting durability.